This is good to know, but doesn't really help. The screenshot below shows the corresponding entry in Windows Event Viewer. Within a period of two weeks, I got two BSOD on my Windows 10 Home 20H2, running on Dell G3 3500. If you intend to ask for support, you should copy (move) this file immediately to a user folder (avoiding, that it is overwritten,īlue screens caused by Avast Free Antivirus. And normally the message displayed contains information about the dump file (usually called MEMORY.DMP and stored The memory dump file is critical in the diagnosis of a blue screen! Normally, when Windows reboots fromĪ BSOD (or other bug check), it tells so. When your computer crashes with a BSOD, the events leading up to the crash are held in memory until you restart your computer, when they are written to aįile (called a dump file). The reasons of blue screens are multiple,īut it is estimated that about 3/4 of them are caused by faulting drivers. Longer work correctly or even a situation, where it is no more possible to start Windows.
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